Data Security

How We Protect Your Confidential Business Data Throughout Every Offshore Project

Every business considering offshore data entry or data processing outsourcing has a legitimate and important concern about data security. The files shared with an offshore team contain customer records, financial information, proprietary product data, patient information, legal documents or trade-sensitive business details — all of which require disciplined handling, controlled access and clear accountability. At Shri Data Entry Services, professional data security practices are built into every engagement by default, not treated as an optional extra for clients who specifically request them.

We have operated as a professional offshore data entry company in India for over 16 years. In that time, we have developed and consistently applied data security practices that protect client confidentiality throughout the complete project lifecycle — from the first discussion through file transfer, production access, delivery and post-project data deletion. No exceptions, regardless of project size.

For clients in regulated industries — US healthcare with HIPAA requirements, European businesses subject to GDPR, financial services organisations with sector-specific data regulations, legal practices with attorney-client privilege considerations — we confirm our specific handling approach against your compliance requirements before any data is shared and document those practices as part of the project setup.

Request an NDA → View Pricing

✓ NDA on Every Engagement ✓ GDPR-Aware Handling ✓ HIPAA-Conscious Practices ✓ Encrypted File Transfer ✓ Controlled Access Throughout

Trusted & Secure

🔒NDA Protected 🌐GDPR Aware ✅99.9% Accuracy 🎯Free Pilot Batch ⚡Fast Turnaround 🌍45+ Countries Served

5000+ Completed Projects

90% Returning Clients

16+ Years Experience

45+ Countries Served

50+ Professionals Team

Our Security Commitment

Professional offshore data security built around consistent practices, not case-by-case judgement

NDA signed before any file or detail is shared
Project-limited staff access only — not open within our organisation
Client-specified encrypted transfer methods only
No data retained beyond the agreed delivery period
GDPR and HIPAA-aware handling on relevant projects
Physical access controls in our office facility

Professional data security is not primarily a technology problem — it is a discipline and accountability problem. Technology provides tools; discipline ensures they are used consistently. At SDES, we enforce the same security standards on every project regardless of data sensitivity because consistent practice is more reliable than case-by-case risk assessment.

Our security approach is layered: contractual (NDA), access control (project-team-limited access), transfer (client-approved secure method), physical (controlled facility access), retention (deletion after delivery) and compliance (specific regulatory practices confirmed before production). Each layer addresses a different failure mode in data handling.

For new clients considering their first offshore outsourcing engagement, we encourage a direct discussion of our security practices before any data is shared. We would rather address concerns upfront and confirm compatibility with your requirements than create problems after the engagement has started.

Our Security Practices

Professional Data Security Measures Applied to Every SDES Engagement

Data security at SDES is a set of overlapping, consistently applied practices that protect your information at every stage of the project lifecycle.

Non-Disclosure Agreement on every project

We sign a Non-Disclosure Agreement before any project files, source data, system access credentials, confidential project details or proprietary information of any kind is shared with our team. The NDA covers all members of the team assigned to your project. We provide our standard NDA for your review and execution, or we accept your organisation's standard NDA if you prefer — the goal is simply to have a legally binding confidentiality commitment in place before the engagement begins. For clients with specific NDA requirements — time-limited terms, specific jurisdiction, particular exclusion clauses — we review and accommodate reasonable commercial NDA terms. The NDA requirement is non-negotiable; we do not begin any project without one in place.

Controlled and restricted data access

Access to your project source files, output files and any system access credentials is restricted to the specific team members assigned to your project. Files and credentials are not shared across teams, departments or other client projects within our organisation. For projects requiring system access, login credentials are kept only by the assigned operators and access permissions are scoped to exactly what the project requires — not broader system access for convenience. When project team membership changes — due to capacity scaling, absence cover or project completion — access is reviewed and updated accordingly. This means that at any point in a project, the number of people with access to your data is the minimum number required to complete the work.

Secure file transfer on your terms

Files are sent and received through the transfer method you specify and approve for the project. Common methods include encrypted cloud storage share links (Google Drive, Dropbox Business, SharePoint, OneDrive), secure FTP, your company's client portal, password-protected email attachments or direct system access for online data entry projects. We do not transfer files through methods you have not specifically approved and we do not ask you to change to our preferred systems when you have established secure methods you are comfortable with. For clients who have not specified a transfer method, we recommend encrypted cloud sharing as the default and discuss alternatives if the client's security policy requires a different approach.

GDPR-aware handling for European client data

For clients in the European Union, the United Kingdom and other GDPR-jurisdiction markets, we follow GDPR-aware data processing practices on every engagement. This includes: processing your data only under your documented instructions as data controller; applying data minimisation (our team accesses only the information needed to complete the project, not broader access than the task requires); documenting our data handling approach for inclusion in your vendor management records; supporting your right to access, correct or delete data we hold; and not transferring personal data outside of agreed channels. We are a data processor acting under the client's instructions as data controller, and we treat that relationship seriously. Specific GDPR requirements — including documented processing agreements if required under your compliance programme — are discussed and confirmed at project setup before any data is shared.

HIPAA-conscious practices for US healthcare data

For clients handling US healthcare data — medical practices, billing companies, healthcare staffing firms, health information management teams and other organisations subject to HIPAA — we apply HIPAA-conscious data handling practices. This includes: NDA covering all assigned team members before any protected health information is shared; access limitation strictly to the project-assigned team; secure file transfer through methods that do not expose PHI in transit; no retention of PHI beyond the agreed project delivery and review period; and physical access controls at our facility that prevent unauthorised access to workstations handling healthcare data. We confirm specific PHI handling requirements with the client before any health information is shared and document the agreed approach before production begins. We are not a Covered Entity under HIPAA, but we operate as a Business Associate with the responsibility that designation carries for the clients we serve.

How It Works

How security is maintained throughout your project lifecycle

NDA execution before engagement

Before project details, files or access are shared, we provide or accept an NDA that covers all team members assigned to your account. This step is completed before any other project activity.

Access scope definition

The specific files, systems and data the SDES team will access are defined and documented. Access is scoped to exactly what the project requires — no broader system access or file access than the minimum needed.

Secure transfer method confirmation

Transfer method is agreed with the client before the first file is sent or received. We use the method the client specifies and approves, not our own default preference.

Project-limited team assignment

Only the specific team members named in the project setup access the client data. Team membership and access are updated if the project team changes for any reason.

Delivery and access closure

Completed output is delivered through the agreed method. Access to source files and system credentials is closed at project completion. Data is deleted from our systems unless an explicit documented retention arrangement is agreed.

Compliance documentation

For regulated industry clients, all agreed compliance practices — GDPR processing instructions, HIPAA handling procedures, financial data protocols — are documented and available for your vendor management or audit records.

Want to discuss our data security practices before sharing any files?

Contact us to request an NDA, ask about our specific security approach for your data type or discuss compliance requirements relevant to your industry. We answer security questions directly and specifically — no vague assurances.

Request an NDA →

NDA provided or accepted on your terms. Security questions answered within 24 hours.

Why Outsource to SDES?

Why clients trust SDES with sensitive and confidential business data

16+ years with no documented data breach or confidentiality incident
NDA signed before every single engagement — no exceptions
Data access restricted to assigned team — not open within our organisation
GDPR-aware and HIPAA-conscious practices for relevant data types
Transparent security practices — specific answers, not marketing assurances
All client data deleted after delivery unless explicit retention is agreed

Trust in an offshore data partner is built through consistent practice over time. The security practices we apply are not marketing claims or policies that exist only on paper — they are operational standards applied on every project by every team member, verified by the absence of any confidentiality incident across 16+ years of client engagements.

For new clients, we encourage direct conversation about security before committing to a project. Specific questions about our practices for your data type, industry and compliance requirements get specific answers — not reassurances that everything will be fine.

Start Your Project →

Industries We Support

Professional data security for regulated and sensitive-data industries

Healthcare

HIPAA-conscious handling of patient records, medical forms, billing data and clinical documentation with access-limited team and secure PHI transfer practices.

Legal

Attorney-client privilege awareness, NDA-first engagement, controlled access and confidential handling for legal case files, contracts and sensitive legal correspondence.

Finance

Controlled access and documented handling for financial records, account data, transaction information and sensitive financial documentation subject to sector-specific regulations.

eCommerce

Secure handling of customer databases, order records and proprietary product data with GDPR-aware practices for European customer data.

Real Estate

Confidential handling of property transaction records, client financial information, deed data and personally identifiable information in real estate documentation.

Manufacturing

NDA-protected handling of proprietary product specifications, supplier pricing, manufacturing process data and commercially sensitive technical documentation.

Quality and Security

Accurate output, handled securely

NDA executed before any dataset is shared. Access restricted to the processing team assigned to your project. For datasets containing personally identifiable information, we apply data minimisation — operators access only the fields required for the specific processing task, not the full dataset.

We never overwrite source values without creating a documented log. The processing output records what was in the source, what was changed, what standardisation was applied and what was flagged as unresolvable. Your team can review and reverse specific changes if required.

For regulated data types — GDPR-covered personal data, HIPAA-covered health information, financial data with sector-specific obligations — we confirm specific handling requirements before processing begins and document our approach against your compliance requirements.

🔒 NDA Protected Before files are shared

🌐 GDPR Aware EU data handling

✅ 99.9% Accuracy Multi-level QA checks

🛡️ Secure Transfer Encrypted file access

📋 Exception Log Every delivery

👥 Project Team Only Controlled access

Client Feedback

What clients say about professional data security at SDES

★★★★★

We had a CRM database with 22,000 contacts accumulated from multiple import sources over six years. SDES ran a quality audit first, gave us a clear picture of the problem, then processed the full deduplication and standardisation with our confirmed merge rules. The result was a CRM our sales team actually started trusting and using.

CRM Manager B2B Technology Company, USA

★★★★★

Our product catalog had five years of attribute vocabulary drift across 8,300 products. SDES standardised 140 attribute option values consistently — not just on recent additions. Layered navigation on our store started working correctly the week of the import.

Head of Digital Commerce Industrial Distributor, Germany

★★★★★

The processing report SDES delivered alongside the clean file was more useful than the file itself for understanding the state of our legacy data. We knew exactly what had been changed, what had been flagged and what needed decisions from our team. That transparency made the whole migration significantly easier.

Data Governance Lead Financial Services Business, Australia

FAQs

Frequently asked questions about data security at SDES

Is an NDA required for every project?

Yes. We sign an NDA before any project files, system access or confidential information is shared. This is a non-negotiable requirement for every engagement regardless of the sensitivity level of the data involved. Consistency is part of what makes the commitment meaningful.

How do you transfer files securely?

Files are transferred through the method you specify — encrypted cloud share links, secure FTP, your company portal, password-protected email or direct system access for online entry projects. We adapt to your security requirements and transfer preferences, not the other way around.

Are your staff trained on data security and confidentiality?

Yes. All team members are trained on confidentiality obligations, the access control policies that apply to client projects, secure file handling procedures and the requirements of specific compliance frameworks relevant to their project types. Training is applied consistently, not selectively.

Do you retain client data after project completion?

No. Source files and completed output are deleted from our systems after delivery and the agreed review period, unless a documented retention arrangement is specifically agreed with your team. Post-delivery retention requires your explicit consent, not our default practice.

Are you GDPR compliant for European client data?

We operate with GDPR-aware practices for all EU and UK client engagements. We process personal data under your instructions as data controller, apply data minimisation, document our handling approach and support your compliance obligations. Specific GDPR requirements — including any formal Data Processing Agreement your compliance programme requires — are discussed and confirmed at project setup.

Can you work with our organisation's standard NDA template?

Yes. We accept NDAs drafted by your legal or procurement team as well as providing our own. Reasonable commercial NDA terms are reviewed and accepted. The priority is having a clear, legally binding confidentiality agreement in place before the engagement begins.

Related Services

Other services you may need

📩 Request an NDA

💬